Responsible Gaming
Gaming Should Be Entertainment
At StarSplash, we believe that online pokies and casino games should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. While gaming can be fun and exciting, it's important to approach it responsibly and within your means.
Please gamble only with money you can afford to lose, and never use gaming as a substitute for income or employment.
Age Verification
You must be 18 years of age or older to access and use gaming services on StarSplash.cc. In Australia, the legal age for gambling is 18 years.
We are committed to preventing underage gambling and maintain strict age verification procedures. If you are under 18, please do not use our platform.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Please review the following checklist and seek help if you recognize any of these warning signs in your own behaviour:
- Chasing losses by gambling more to recover money lost
- Gambling with money needed for bills, rent, or essential expenses
- Hiding your gambling activity from family, friends, or partners
- Feeling the need to gamble with increasing amounts to achieve the same excitement
- Repeatedly trying to cut down or stop gambling without success
- Gambling to escape problems, stress, anxiety, or negative emotions
- Neglecting work, study, hobbies, or relationships due to gambling
- Borrowing money or going into debt to fund gambling
- Lying about the amount of time or money spent on gambling
- Feeling irritable or anxious when unable to gamble
If you recognize any of these signs, help is available.
Self-Help Tools & Responsible Gaming Features
StarSplash provides tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose during a gaming session
- Session Limits: Set time limits for your gaming sessions to prevent extended play
- Reality Checks: Receive regular pop-up reminders during gaming about how long you've been playing and money spent
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing gaming services
These tools are available in your account settings. We encourage you to use them proactively.
Support Organizations & Helplines
If you are struggling with problem gambling, confidential support is available. Please reach out to one of the following organizations:
Australia
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Gambling Help Online
Website: www.gamblinghelponline.org.au
Phone: 1800 858 858 (free, confidential, 24/7)
Provides counselling, support, and information for problem gambling in Australia
United Kingdom
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GamCare
Website: www.gamcare.org.uk
Provides free, confidential support for problem gambling -
GamStop
Website: www.gamstop.co.uk
National self-exclusion scheme for online gambling
Canada
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Responsible Gambling Council
Website: www.responsiblegambling.org
Provides resources and support for problem gambling across Canada
United States
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National Council on Problem Gambling
Website: www.ncpgambling.org
National Problem Gambling Helpline: 1-800-522-4700 (free, confidential, 24/7)
Need Help?
If you are experiencing problems with gambling, please seek help immediately. There is no shame in reaching out—support services are confidential and free.
Contact one of the support organizations listed above, speak with a trusted friend or family member, or visit your GP for a referral to a gambling counselor.
Your wellbeing is important to us.